THIS POSITION HAS NOW BEEN FILLED FOR THIS SEASON.
| Job Description: Senior Resort Manager | |
| (LA PLAGNE ONLY) |
The main purpose of the job:
To manage and be responsible for resort operations in La Plagne and to ensure Ski Beat standards are maintained.
Key responsibilities:
- Management, training and motivation of resort management team and staff in your resort.
- To comply with all procedures & standards as set out in the staff manuals
- Ensure excellent communication between resort management team, and with resort staff.
- Check all fire safety documentation is in place and adhered to.
- Ensure health and hygiene standards are met.
- Make the resort management team proactive and effective.
- Maintain a high profile within the resort & have regular positive contact with Guests throughout their stay
- Support and liaise regularly with the Overseas Management team.
- Liaison with ski schools, hire shops, lift operators and restaurants.
- Ensuring chalets stay within budget.
- Make sure the Ski Hosts conduct safe ski hosting as described in the manual and brochure.
| Experience: | Skills: |
| Experience of winter seasonal work is essential Experience of working/ running a chalet Position of responsibility to have been held for a minimum of 6 months Experience of managing a team |
Excellent staff management skills Proven organisational skills Numeracy skills Can ski/board to a good level |
| Qualifications: | Preferable: |
| Educated to A level + Catering Qualification or Diploma (minimum 3 months) or relevant catering experience |
Good Level of spoken French Health & Hygiene qualification Drivers licence |
Your duties include:
- Co-ordinating chalet requirements (shopping delivery, wine ordering, laundry collection & delivery).
- Organising management team duties and rotas.
- Monitoring resort expenditure and completing weekly accounts for chalets, ski pack sales.
- Organising lift pass and ski school requirements.
- Assisting guests with all their requirements, problems and difficulties.
- Monitoring cleaning standards in accordance with Ski Beat standards.
- Regular quality control checks on chalets.
- Communicating transfer information to guests & staff & conducting airport/train transfers.
- Make sure an "office hour" is held for guests.
- Checking resort vehicle is properly maintained and used.
- In resort organisation of transfer day, including welcoming independent and train arrival.
- Ensure chalets have correct inventories by managing shortfalls.
- Communicating any staff/guest grievances to the Alpine Manager's so immediate action can be taken.
- Arranging and conducting weekly meetings with chalet staff and with resort management team.
- Carrying out disciplinary procedures when necessary.
- Dealing with local suppliers.
- Liaising with the Creche Manager.
- Completing weekly paperwork.
- Dining with guests in chalets 2 nights a week.
- Supervision of staff accommodation to ensure standards are being adhered to.
- Arranging evening activities such as skidoos and bob sleigh.
Please note that this job description is purely intended to give you an idea of what your work involves and is not intended to be a precise breakdown of your duties.
Job Application:
If you wish to make an application for the position of Senior Ski Resort Manager, please complete an application form and return it to jobs@skibeat.co.uk
If posting the application, please ensure that you apply the correct postage (especially if using a large envelope) Ski Beat, Metro House, Northgate, Chichester, PO19 1BE
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Other resort positions with Ski Beat: Ski Resort Manager
Ski Beat Limited, Metro House, Northgate, Chichester PO19 1BE Telephone: 01243 780 405