At what age does a child qualify for discounts on a Ski Beat holiday?
Do you provide a ski hosting service?
Single travellers & Under Occupancy supplements
What methods of payment do you accept?
Do I need a photo for my lift pass?
Can I pre-book equipment hire?
Can we ski on the day of arrival or departure?
Is it possible to upgrade from normal to Select Service?
Do we get fresh fruit everyday?
Can we all eat at the same time i.e. Adults and Children?
Can you cater for special dietary requirements?
Do the chalet hosts live in the chalet?
Are towels provided & are they changed during the week?
Is it possible to have a childfree chalet for the week we have booked?
Will there be a TV/DVD player in my chalet?
How do I contact friends staying with Ski Beat?
Can I just pay for part of the week in the Creche/childcare?
How far are the chalets from the Creche?
Which Ski schools do we use with our Afternoon Childcare?
Do Ski Beat nannies ski with the children in the afternoon care?
What equipment do Ski Beat provide for infants and young children?
Do I need to bring a pushchair?
Do I have to book a Ski Beat holiday to use the creche?
Can we pre-book seats on the flights?
If we find our own flights, can we use your transfers to resort?
Which Terminal does the flight leave from?
Are there any security restrictions?
What is the luggage allowance?
Do I have to pre-book Ski Carriage?
Wheelchair assistance at the airport
Is there parking near to the chalet?
When can I take the Ferry/Euro tunnel?
The price of your package skiing holiday includes:
Flights from London Gatwick 09.55 to Chambery (supplements apply for Manchester, Stansted, Gatwick 11.30, & Bristol)
Transfers to and from resort when taking our flights
Half-board accommodation comprising of breakfast, afternoon tea and 3 course evening meal with wine for 6 days (self-serve breakfast for the seventh day).
At what age does a child qualify for discounts on a Ski Beat holiday?
We offer child discounts of £50 for children aged 2 to 17 years, although we only offer one child discount per full paying adult.
Will there be snow?
We have chosen resorts for their excellent snow records throughout the season. There are also excellent snow making facilities/snow cannons in all of our resorts.
Do you provide a ski hosting service?
Subject to French law, we will endeavour to provide a ski host on 2 days early on in your holiday. To participate, you should be able to ski a red run, although the pace on the first day will be gentle! If you are not up to this standard, we recommend you take lessons with the local ski school. Our Ski hosts are not instructors and are strictly forbidden from skiing off-piste with guests.
Single travellers & Under Occupancy supplements
All of our prices are based on twin occupancy therefore we have to charge under occupancy of any rooms which are not filled to this capacity. The price varies according to the chalet and date of travel rather then being a set supplement, so please call our office for a quote.
What methods of payment do you accept?
You can pay by cheque, debit card or credit card. Please note, there is a 2% charge for Credit cards. Unfortunately we cannot accept AMEX, Solo, Diners Club or other chargecards.
Where possible, we ask Party Leaders to gather payment from everyone in their group, then pay the final balance in a single transaction, however if individuals are paying, please make sure they quote the booking reference, and know the amount they have to pay.
Do I need a photo for my lift pass?
All of our resorts are now using the hands-free chip card, which means you can keep your lift pass safe in a pocket when going through the lift turnstyles.
Most passes do not require photos - there are however a couple of exceptions, so please bring a photo if you require one of the following:
La Tania & Meribel - free passes only
Les Arcs - Lift passes for +72 yrs
Val d'Isere - passes valid for 8 or more days
La Rosiere - free child passes
Yes. You can find details of prices and pre-order your lift pass via our website: you will be able to select the lift passes you require for your skiing holiday, then enter your card details for payment. You will receive e-mail confirmation from Ski Beat France and your lift passes will be delivered to your chalet.
Alternatively, you will still be able to order your lift pass through our Rep during the transfer to resort.
Can I pre-book equipment hire?
Yes. If you are staying in Val d'Isere, Meribel, La Tania, La Plagne & La Rosiere, you can pre-book your equipment: just go to our Ski Packs page, which has information and links to the hire shops own websites.
Unfortunately our Les Arcs shop cannot offer this service. However, your chalet host will advise you on the location of ski hire shop in the resort when you arrive at the chalet. If there is time to go to the hire shop on the day of your arrival, you can do so. Alternatively the shops open early on Sunday morning so you can get your equipment then.
Can we ski on the day of arrival or departure?
Ski Beat guests booked on Ski Beat flights will not be able to ski on the day of arrival or departure. However if you are making your own travel arrangements you may be able to ski on the day of arrival and the day of departure. In this case, your host will advise you where to store luggage and will provide a room for changing. Please note the chalets are not accessible before 9am on day of arrival or after 4pm on day of departure for independent travellers.
What is Select Service?
In certain chalets Ski Beat provide upgraded cuisine. In the evening you will receive canapés & aperitifs (non-alcholic for children) before dinner and Cordon-Bleu style food with a choice of bottled wines. After dinner a cheeseboard with fresh fruit will be provided. Freshly baked croissants will be served in addition to the usual breakfast. This upgraded service is based around the catering rather than any other aspect of your holiday.
Is it possible to upgrade from normal to Select Service?
Our Select Service chalets are based around the catering aspect of your holiday therefore the staff that we employ for Select Service chalets is usually a trained chef rather than an experienced cook. It is therefore not possible to upgrade to Select Service, or vice versa.
Do we get fresh fruit everyday?
Fresh fruit is only provided in the Select Service chalets with the cheeseboard after the evening meals.
Can we all eat at the same time i.e. Adults and Children?
The evening meal is a 3-course dinner party style meal for adults and older children and is served at 8pm. For younger children, Ski Beat offer a high tea service at 6pm, with child-friendly food: this must be requested prior to departure - please tick the High Teas option on the booking form.
Can you cater for special dietary requirements?
Yes, we are used to catering for any allergies and dietary requirements. Please put full details on your booking form. Please note that French supermarkets do not have the same range as British supermarkets, therefore if you have very strict dietary needs, it is helpful if you can bring a few items (e.g. gluten free cakes/biscuits for afternoon tea!)
Can we smoke in the chalet?
All of our chalets are non-smoking, however Ski Beat staff will supply ashtrays on the balconies of the chalets as required.
Do the chalet hosts live in the chalet?
This depends on the chalet - check on the chalet page in the brochure or on the website.
All of our chalets have a digicode lock - your chalet host will tell you the code on arrival and will explain how to operate the lock. We ask that you close all doors & windows securely when you leave the chalet, just as you would do for your own home.
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Are towels provided & are they changed during the week?
We will provide each guest with a hand and bath towel. For environmental reasons, towels will not be changed during the week.
Is it possible to have a childfree chalet for the week we have booked?
For guests preferring to stay in chalets without children, whether parents themselves or not, we may be able to arrange chalets with no children under the age of 15 on certain off peak dates. Such requests must be made at time of booking.
Will there be a TV or DVD player in my chalet?
Only those chalets that mention DVD players have them, and the reason they do not state TV's is because they do not have television channels available. For chalets without a DVD player, it may be possible to hire one at a supplement. Please ask for further details.
All chalets have CD players for guest use.
We do not provide hairdryers in the chalet - please bring your own & don't forget your travel plug!
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How do I contact friends staying with Ski Beat?
If sending post each letter or parcel must be addressed with c/o Ski Beat
Can I just pay for part of the week in the Creche/childcare?
The full 6 days childcare will need to be paid for, but if you do not wish to put your child in for the full week, please discuss this with the nanny on the first day (however no refund can be given for only taking part of the week).
How far are the chalets from the Creche?
Resort |
Creche Location |
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La Plagne |
Below the Chalet Perrier. |
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For chalets located in Plagne 1800 village, the Ski Beat Minibus will collect children. |
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Les Arcs |
Below the Chalet Marmotton |
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Chalets Chamois and Bouquetin are just below the Chalet Marmotton |
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Chalet Bayona is 100m away |
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The other 5 chalets are approximately 300m away |
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La Tania |
In Chalet Amethyste 1 |
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Most of the chalets are nearby. For Chalet Beriozka, our Ski Beat Minibus can take the children. |
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La Rosiere |
Within our Papillon chalet development |
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Which Ski schools do we use with our Afternoon Childcare?
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La Plagne |
Oxygene |
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Les Arcs |
ESF |
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La Tania |
ESF |
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La Rosiere |
ESF |
NB: You must book ski school lessons yourself, directly with the relevant ski school
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Do Ski Beat nannies ski with the children in the afternoon care?
Ski Beat nannies are not qualified to ski with children, and therefore they leave this to the qualified ski school instructors. The afternoon nanny will however be on hand throughout the course of the morning ski lesson for children booked into Afternoon care. The Ski Beat nanny will wait at the ski school pick up point and at the end of the lesson they will accompany the children back to a Ski Beat chalet for lunch and afternoon activities.
What equipment do Ski Beat provide for infants and young children?
Ski Beat can provide the following equipment if requested in advance: Cots, highchairs, baby baths, rubber bath mats, potties, Milton sterilising units, baby listening devises. Please see our childcare section for further details.
Do I need to bring a pushchair?
No. For much of the season, pushchairs are not practical around resort. Each creche will have a couple for use by the nannies, but these are not for hire. Some guests do choose to bring them - they can be useful at the airport, and can be transported on our flights.
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Do I have to book a Ski Beat holiday to use the creche?
Yes, the childcare services are for use of Ski Beat guests only.
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Can we pre-book seats on the flights?
You cannot pre-book seats on flights, as seats are allocated on a first come first served basis, therefore if you would like a particular seat we would suggest that you check-in early.
If we find our own flights, can we use your transfers to resort?
If finding your own flights, it may be possible use our transfer from Chambery airport to your chalet, if your flight arrives at Chambery at a similar time to ours. However, we would be unable to hold the coach if your flight was delayed. Please speak to one of our sales team for further details. Alternatively, our Travel section gives details of transfer companies from all of the regional French airports.
Which Terminal does the flight leave from?
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Gatwick to Chambery |
TOM 5003/5004 |
North Terminal |
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Gatwick to Chambery |
ZT 2743/2744 |
South Terminal |
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Stansted to Chambery |
ZT 2763/2764 |
Main Terminal |
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Manchester to Chambery |
TOM 2841/2843 |
Terminal 2 |
| Bristol to Chambery | TOM 1117/1118 | Main Terminal |
Are there any security restrictions?
Please be aware of the current restrictions which relate to hand luggage
What is the luggage allowance?
20 kgs per person to include ski boots. Please note: Infants do not have a luggage allowance.
Do I have to pre-book Ski Carriage?
Yes: Please indicate on your booking form if you require ski carriage on any of our flights. There is a charge of £20 per pair of skis or per board. (If you wait until you get to the airport, the charge may be £40).
Wheelchair assistance at the airport
If anyone in your party requires assistance at the airport, please indicate this in the Special Requirements section of the booking form. Please use one of the descriptions below:
Own Collapsible Wheelchair
Walking Difficulties
Wheelchair Full Carry On
Wheelchair Can't Walk Distance
Wheelchair Can't Manage Aircraft Steps
If you are pregnant, please read the details below carefully. It is your responsibility to ensure you have the necessary documents and insurance to fly:
Excel Airways (Gatwick - XLA690/1 & Manchester to Chambery)
From the 28th week of pregnancy a medical certificate must be obtained and taken to the check-in desk, stating the stage of pregnancy for your flights and confirming fitness to fly. Expectant mothers will not be accepted for carriage from the first day of week 34 of pregnancy.
Titan Airways (Gatwick - ZT2743/4 & Stansted to Chambery)
Expectant mothers may fly without a medical certificate up until the 28th week of pregnancy. If travelling after that and until the end of the 35th week they will require a doctors letter "Fitness to Fly".
Please note: passengers who are pregnant are not allowed to book Extra leg room seats for safety reasons. You must also check your insurance policy for any restrictions
Is there parking near to the chalet?
All of the resorts have some car parking:
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La Plagne |
Covered parking at £35 per car per week - limited spaces |
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Free open-air car park |
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Les Arcs |
Open-air parking is available close to each group of chalets |
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La Tania |
There are a couple of spaces by Chalets Chevallier and Beriozka |
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There are 8 covered spaces at Chalet Emeralde - these are allocated on a first come, |
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first served basis, for guests of any Ski Beat chalet |
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Meribel |
There is parking on the opposite side of the road to the chalets in Musillon & an open air car park 5 mins walk from the chalet de Meribel |
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Val d'Isere |
4 spaces outside the Cristal Chalet - first come, first served |
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Underground parking in La Daille €45-70 per week |
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Open-air car parks |
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The resort has strict parking restrictions and the Val d'Isère snowplough drivers are |
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renowned for not being sensitive - it has been known for cars to be moved with the snow! |
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La Rosiere |
Free undergroud parking below the Papillon & Perdrix Chalets |
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When can I take the Ferry/Euro tunnel?
On your booking form, please specify the times and dates you would like to travel and we will do our best to arrange the crossings at these times, but all crossings will be subject to availability.
Ski Beat Limited, Metro House, Northgate, Chichester PO19 1BE Telephone: 01243 780 405